Leaders like Hubert Joly (former Best Buy CEO) demonstrate that a shift away from zero-sum thinking can transform challenges into opportunities for growth.
Love the concept of “friend to customers”. In a world of a AI, it separates a company into a company that cares about the customer and relationship building.
Love the concept of “friend to customers”. In a world of a AI, it separates a company into a company that cares about the customer and relationship building.
Such a good point! This now more than ever is critical.